Huong Giang Travel

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Huong Giang Travel
Huong Giang Travel
WHO WE ARE ?

Since 1996, Huong Giang Travel (HGT) is one of the largest destination management companies in Vietnam, Cambodia, Laos, Thailand and Myanmar.

With an extensive operational network, we provide our worldwide trade partners with access to the largest range of travel products and services throughout Indochina – from accommodation and tours to ground transfer, flights, events, attractions and activities – and we are able to tailor holidays to suit all travelers’ needs.

OUR VISION & COMMITMENTS

Huong Giang Travel aims to become one of the best Destination Management Companies (DMCs) in Indochina.

With our creativity and in-depth knowledge gained through many years of experience, we are committed to providing our customers with comprehensive travel solutions while ensuring services of the highest quality.

Huong Giang Travel
Huong Giang Travel

WHAT WE DO ?

Huong Giang Travel is made up of two main business units: HGT Inbound Wholesale & HGT Direct Sales.

Inbound Wholesale includes four divisions :

–          Huong Giang Culture & Heritage

Huong Giang Culture & Heritage provides overseas tour operators and travel agents with a broad range of tailor-made tours and travel services for their clients to capture the essence of Indochina’s culture and heritage.

–          Huong Giang Small Group

Huong Giang Small Group aims to provide ready-made, easy-sell tour options throughout Indochina. Clients receive a hassle free “Book & Go” without the need to try and form large groups. All the departure dates are guaranteed from a minimum of two people.

–          Huong Giang M.I.C.E

Huong Giang M.I.C.E is known for its dedicated customer service and attention to detail when handling incoming incentives, conferences, and other special events. We pride ourselves on our extensive product knowledge and have the most innovative range of programmes to meet clients’ needs, dreams and desires.

–          Huong Giang Adventure and Responsible Travel

Huong Giang Adventure offers a variety of active adventure options, including trekking, cycling, kayaking, canoeing and easy mountain climbing. Our adventure activities take place in some of the most mystical regions of Indochina.

We also think of our Mother Nature always as well as our community, thus eco tours, community work tours, charity trips and other responsible programs are what we service from our heart.

Direct Sales includes two divisions:

–          Huong Giang Outbound and domestic

Huong Giang Outbound and Domestic provides comprehensive and independent travel advice, allowing clients to gain access to the widest range of travel services and the most-up-date information. For years HUONG GIANG Corporate Travel has been a well establised travel provider to highends Vietnamese travellers and expats when they choose their domestic as well as regional vacations.

–          Huong Giang Online Travel

Huong Giang Online Travel provides first-class travel services to independent international travellers. Via http://huonggiangtravel.com, HUONG GIANG Online Travel offers online consumers a one-stop travel shop to plan, search and book activities, hotels, transfers, flights and tour packages.

WHY US ?

Talent

We are justifiably proud to have some of the best people in the travel trade working for us. Young, energetic and motivated, our people are coached, mentored and trained by our senior staff or management with more than 20 years experience each. Everybody strives to support each other and our clients so that targets are met and hard-won end clients satisfied.

Quality

Customer satisfaction is essential to us. It is our goal to provide you and your customer with the highest level of travel services. Our professional relationship with hotels, transportation companies, multilingual tour guides and other local services allows us to control and deliver services of the highest quality.

Innovation

Our dedicated team are constantly searching for new destinations and investigating new products in an effort to provide you with a range of new and original products to differentiate you from the competition.

Responsiveness

Price quotations, itinerary requests, etc. are turned around rapidly and ready for end clients within 12-24 hours, depending on time zone differences.

Support

Our representative offices in Vietnam and overseas offer full and convenient support, information, advice and follow up in those time zones. Online support through chat or e-phone is also available for clients within the same time zones.

Additionally, we conduct on-the-spot follow up to identify any complaints and pursue suggestions before travellers return.

Huong Giang Travel
Huong Giang Travel

PROPERTIES

Huong Giang Travel has developed alliances with its strategic partners to own and/or manage the following brands:

Huong Giang Hotel Resort & Spa

Reflected in the calm and romantic Huong River, Huong Giang Hotel has 185 well-equipped rooms designed in Hue Palace architectural styles with modern 4-star facilities. The Hotel has been awarded Vietnam’s Top Ten Hotel for many years.

OUR HISTORY

Some accomplishments over the years include:

1975: Huong Giang Travel has been engaged in hospitality and travel in Vietnam, began with the opening of the Huong Giang Hotel in Hue, Central Vietnam.

1994: Officially established the Huong Giang travel division.

1997: Opened a branch in Hanoi, Vietnam.

1999: Opened a branch in Saigon, Vietnam and established headquarters in Hue.

2003: Appointed as General Sales Agents (GSA) for American Airlines in Vietnam.

2005:

–  Entered North American market .

–  Opened offices in Phnom Penh and Siem Reap, Cambodia .

–  Appointed as Sales Agent for Vietnam Airlines.

– Handled the first Caravan Group from Thailand to Vietnam, starting a new trend in self-drive exploring Vietnam tours.

2006: Entered Eastern Europe and Japanese markets.

2007:  Gained the main Thai Market to Central Vietnam

2008: Launched the first Deluxe tourist train links Hanoi to the Heritage Road in Central Vietnam.

AWARDS

– The company has been named among the Vietnam’s TOP TEN TOUR OPERATOR by the Vietnam Tourism Association (VITA) in 2003, 2006, 2007 and 2008.

– Awarded Certificate of Merits for consecutive years from Vietnam’s Prime Minister.

MEMBERSHIP

Huong Giang Travel is a pround member of:

– The American Society of Travel Agents (ASTA)

– The Japan Association of Travel Agents (JATA)

– The Pacific Asia Travel Association (PATA)

– The Vietnam Tourism Association (VITA)