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Operators

Every operator we list, in one index

Ten companies have full profile pages. The rest are listed inside the rankings, and this page is the map to both.

10full profiles
90+companies covered
12cities and provinces
Operators

The ten full profiles

These pages go past the ranking entry. Each one sets out what the company actually sells, what its operating model means for you in practice, the travellers it is wrong for, and the checks to run before you transfer money. All ten are partner companies of the publisher, which is stated on each page and on how we rank.

OperatorBased inBest known forProfile
AlotourHanoiMulti-day packages mixing trekking, cruising and ridingRead the profile
Vietnam Tour BookingPhu QuocLand tours and cruises, Vietnam, Laos and CambodiaRead the profile
Rose TouristHanoiDaily group departures and Ha Long cabinsRead the profile
Vietnam ExplorerHanoiBudget daily departures, half day to ten daysRead the profile
Red Gecko TravelHanoiSmall group trekking in the northRead the profile
Canary TouristHanoiGuided packages with guide and driverRead the profile
Phu Tho TravelPhu Tho provinceCustomisable private and package toursRead the profile
VinaduHanoiA booking platform with card paymentRead the profile
Hanoi Free Walking ToursHanoiFree student-guided walks and food toursRead the profile
Saigon Free Day ToursHo Chi Minh CityFree student-guided city and food toursRead the profile

Everyone else, by where you find them

Around ninety other companies are listed across the eleven rankings without a profile page. They are grouped here by the list they appear on, because that is how anyone actually looks for them. Each ranking entry carries the company address, licence number and product range where the company publishes them.

How to read an operator profile

The profiles follow one shape, so you can compare them. At a glance is the verifiable record: where the company is based, how to reach it, what it sells, what it publishes and what it does not. Where a field says "Not published", the company does not publish it and we have not guessed.

What their model means for you is the section most worth your time. A company selling daily group departures, a platform taking card payment, a provincial operator with no city office and a destination management company selling mainly to foreign tour operators are four different businesses, and each one fails in a different way. Knowing which one you are dealing with tells you what to ask.

Then comes who the operator is not for, and the pre-payment checklist. If you read nothing else on a profile, read those two. The general version of the checklist is on choosing an operator.

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What a listing here is not

A listing is not an endorsement, an inspection or a guarantee. We have not audited these companies, taken their tours, or seen their insurance. Every entry is built from what the company publishes plus the category knowledge we can apply to it, and every entry says where that evidence stops.

  • We have not inspected vehicles, vessels or safety equipment
  • We do not hold client money and take no part in any booking
  • We cannot resolve a dispute between you and an operator, and we say so plainly
  • A profile page does not mean a company is better than one without a profile

If a company on this site has stopped trading, changed its trading name, or you believe an entry contains an error, tell us and we will check it. Corrections go through the same email address as everything else, on the contact page.

Common questions

Questions travellers ask most

Why do only ten companies have profile pages?

Because a profile takes verified detail, and those ten are the companies we have the most reliable, current information about. They are also partner companies of the publisher, which is disclosed on each page.

Profile pages will be added for other operators as the material to write them honestly becomes available. Being unprofiled is not a judgement on a company.

Does a profile mean the company is better?

No. Several unprofiled operators outrank profiled ones on their own category lists. The ranking is where the judgement lives, and the profile is only depth.

Can I ask you which of these to book?

Yes, and we will answer with a shortlist rather than one name, because the right operator depends on your dates, your group and how much control you want over the day. We take no commission whichever you choose.

How do I check an operator is licensed?

Ask for the international tour operator licence number in writing and check the trading name on it matches the company you are paying. A company that runs inbound tours legally holds one and will send it without hesitation. A refusal or a delay is the answer.

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